I’ve started reading Love Works by Joel Manby. Joel is the president and CEO of Herschend Family Entertainment. Joel recently appeared on Undercover Boss where his leadership style caught the attention of many viewers. I’m enjoying the book and Joel’s passion for leading effectively with love. I’ve really been challenged by his thoughts on “make their day better.” These are thoughts that I’m trying to implement in my everyday interactions. I hope, you’ll do the same!
“Every time you contact someone, you can make their day better or worse – so make it better. Making a day ‘better’ sometimes requires very little action or effort.”